ABF Guide · Practical workflow
How to structure a shift handover so open work is not lost
A handover should highlight what the next shift needs to act on, not force them to read a diary of everything that happened.
Lead with operational state
Record current equipment/process status and any immediate safety or service concern.
Separate completed and open work
Make unfinished tasks visibly different and include why they remain open.
Assign the next action
Every important open item should have an owner or receiving role and a clear next step.
Confirm the transfer
Use a short acknowledgement or verbal check for high-priority items when your process requires it.
Open the Shift Handover Template Pack
Handover templates for priorities, unfinished work, incidents and next-shift actions.
Open the Shift Handover Template PackCheck important outputs against your own source records before relying on them for operational, financial or customer-facing decisions.